Q: It's a brand new hot water heater. As of this morning, the blower's been on constantly, but there's no hot water. We haven't changed any settings, the timer's unchanged from its defaults, and since our home is new construction, it's only been used for about 3 months.
Any suggestions? I don't have any experience with these, so I'm going to call the installer, but it would be nice if it were something easy.
A: I assume the unit is a gas water heater. Sounds like gas is not flowing which would indicate a failure in the electronics (safety feature) assuming your gas line wasn't turned off. For gas heaters, I recommend only trained service personnel to work on it.
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